Change 1 Action And You Can Change It All!

I shared with you the 3-minute Service Movie video at SimpleTruth.com
Did you watch it? It’s time to take a second viewing of it. You can watch it here.

This time, as you watch it, think about the first reaction you had when Johnny thought there was no action he could do. Then think about how it felt to hear his idea. And lastly think about how it would have felt to be one of his customers.

When you have, come back here and ask yourself:

“What simple action could I take to connect with MY customers?”

List all the ideas that come to mind. Now think about actions that you’ve heard or seen others use. Which of those ideas would you like to consider as well?

Carry that list with you and start putting notes next to each idea to flush them out. It’s the first step to designing High Payoff customer contacts you can use in the coming year.

© 2008 Linda Feinholz

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